Your information
Privacy Policy
This policy explains what Automiza collects, why we collect it, and the choices available to you when using our store.
Last updated: August 22, 2026
The short version
We use customer information to operate the store, complete orders, provide support, secure accounts, and understand which parts of Automiza are useful. We do not sell personal information or use advertising trackers.
Information we collect
Information you provide
This may include your name, email address, phone number, account details, delivery address, city, postal code, order notes, contact messages, and the products and quantities in an order. Passwords are handled by our authentication provider and are not visible to Automiza administrators.
Store and device activity
We may record pages visited, internal links clicked, product views, searches, filters, cart and wishlist actions, approximate city or region, device type, browser information, referring page, and a masked IP address. We do not record passwords, payment credentials, or the contents of checkout and contact form fields in activity logs.
How we use information
- Create and secure customer accounts
- Process, deliver, and support orders
- Respond to questions and inquiries
- Manage inventory and store operations
- Prevent fraud, misuse, and technical problems
- Improve products, categories, search, and navigation
Store analytics
Automiza operates its own first-party activity reporting to understand traffic, popular products and categories, searches, cart interest, and regional trends. This information is available only to authorized administrators and is not used for targeted advertising or shared with advertising networks.
Analytics uses a random browser-session identifier to group activity during a visit. IP addresses are masked before storage, location is approximate, and browser Do Not Track or Global Privacy Control signals disable this analytics collection.
Cookies and browser storage
Automiza uses account-session cookies when you sign in so customer and administrator requests can be authenticated securely. Guest carts and wishlists use browser local storage. After sign-in, those selections are saved to the customer account so they can remain available across supported devices. Store analytics uses session storage for a random visit identifier.
We do not currently use advertising cookies, social-media tracking pixels, or third-party behavioral analytics. If that changes, this policy and the choices presented on the site will be updated before those technologies are enabled.
Retention and security
Information is retained only for as long as reasonably needed to operate the store, maintain business and order records, resolve disputes, improve the service, and meet legal obligations. Different records may require different retention periods.
We use access controls, authenticated administrator areas, database security policies, encrypted connections, and limited access to protect information. No online system can guarantee absolute security, but we work to reduce access and collection to what is needed.
Your choices
- Account information: update available account details from your account page or contact us for help.
- Cart and wishlist: remove items in the store. Guests can also clear Automiza's local storage through browser settings; signed-in selections are updated in the account when removed.
- Analytics: enable Do Not Track or Global Privacy Control in a supported browser to prevent analytics collection.
- Access or deletion: contact us to ask about accessing, correcting, or deleting personal information, subject to order-record and legal requirements.
Contact Automiza
Questions or requests about this policy and your information can be sent to our support email.
We may update this policy when the store, its providers, or applicable requirements change. The latest version will always be available on this page. Return to the Automiza homepage.